Privacy Policy

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Last updated: 12/12/2025

This Privacy Policy explains how [Your Business Name] ("we," "us," or "our") collects, uses, stores, and protects personal information through this website (the "Website"), which is built and hosted on the Wix platform.

We are committed to protecting your privacy and handling your personal information with care, confidentiality, and respect, in accordance with applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of personal information:

a. Booking and Contact Information
When you book a session or contact us through the Website, we may collect your name, email address, phone number, and scheduling details.

b. Health, Medical, and Psychological Information
As part of our intake, assessment, and eligibility screening for psychedelic-assisted therapy or related services, we may collect sensitive personal information, including medical history, psychological history, mental health information, and other assessment data you voluntarily provide through forms or questionnaires.

c. Technical and Usage Information
We may automatically collect limited technical information such as IP address, browser type, device information, and pages visited through cookies, analytics tools, and Wix services.

2. How We Use Your Information

We use personal information for the following purposes:

• To schedule and manage bookings

• To communicate with you regarding services

• To assess eligibility for services offered

• To provide services in a safe, ethical, and informed manner

• To comply with legal and regulatory obligations

• To improve the Website and user experience

3. Confidentiality and Disclosure of Information

All personal and sensitive information shared with us is treated as confidential.

We do not sell, rent, or trade personal information.

We may disclose personal information only in the following limited circumstances:

• When required by law, subpoena, or court order

• When we believe disclosure is necessary to prevent serious harm to you or another person

• When disclosure is required to protect life, safety, or public interest

• With your explicit written consent

4. Data Storage and Security

This Website is hosted on the Wix.com platform. Wix provides secure servers, firewalls, and encryption to protect personal data.

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies through Wix and third-party services to:

• Enable essential website functionality

• Analyze website traffic and performance

• Improve user experience

You can manage cookie preferences through the cookie consent banner displayed on the Website.

6. Third-Party Services

The Website may use third-party services provided by Wix or integrated tools, including booking systems, analytics, and email communications. These services process data in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services not operated by us.

7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Sensitive health and assessment information is retained securely and accessed only when necessary for service provision or legal compliance.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent where applicable

• Request information about how your data is used

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

This Website and our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on the Website. Continued use of the Website indicates acceptance of the revised policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Kanaloa Therapy & Wellness
Email: KanaloaWellness.info@gmail.com Location: BC, Canada